Introduction

Welcome to Riimakes! We are committed to providing our customers with efficient and reliable delivery services. This policy outlines the terms and conditions of shipping and delivery for all purchases made on our website.

Shipping Destinations

• Domestic locations within India.
• International destinations in select countries. Please check our supported regions during checkout.

If your location is not listed, please contact our customer service team for assistance.

Processing Time

• Standard Orders: 7-10 business days
• Customized Orders: 10-15 business days

Please note that processing times exclude weekends and public holidays.

Shipping Methods & Estimated Delivery

• Standard Shipping: Delivery within 7-10 business days.
• International Shipping: Delivery times vary by destination, typically ranging from 15-30 business days.

Delivery times may vary based on your location and external factors, such as carrier delays or customs clearance.

Shipping Costs

• Order weight and dimensions
• Shipping method selected
• Destination country

We offer free standard shipping on domestic orders above Rs1500. Additional charges may apply for express or international shipping. Exact costs will be displayed during checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress. You can also log in to your account on our website to view your order status.

Customs and Duties

For international shipments, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and will not be covered by Riimakes. Please consult your local customs office for more information.

Delivery Issues

We are committed to ensuring your orders arrive safely and on time. However, if you experience any issues, such as:

• Delayed delivery
• Damaged or missing items

Please contact our customer service team within 48 hours of receiving your package. We will work to resolve the issue promptly.

Returns and Exchanges

If you need to return or exchange an item, please refer to our Returns and Refund Policy for detailed instructions.

Contact Us

For any questions regarding our delivery and shipping policy, feel free to contact us:

• Email: riimakess@gmail.com
• Phone: +91 9876543210

Thank you for choosing Riimakes. We hope you enjoy your shopping experience with us!